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FAQ
FAQ
How does your Hair GRWTH Oil work?
Our Hair GRWTH Oil is formulated with natural, nutrient-rich ingredients that nourish the scalp, strengthen hair follicles, and promote healthy hair growth. Regular use helps reduce hair thinning, dryness, and breakage.
How do I use the Hair GRWTH Roller?
The Hair GRWTH Roller stimulates the scalp by increasing blood circulation and encouraging hair regrowth. Gently roll it over the scalp in different directions, then follow up with our hair growth oil for the best results. Use it 2-3 times a week for optimal benefits.
Are your products suitable for all hair types?
Yes! Our hair care products are designed to work for all hair types and textures. Whether you have curly, straight, thick, or fine hair, our formulas help improve hair strength, growth, and overall scalp health.
Can I use The Hair GRWTH Oil and Roller together?
Absolutely! Using The Hair GRWTH Roller before applying the Oil enhances absorption and maximizes hair growth benefits. Just ensure your scalp is clean before use.
Are your products free from harsh chemicals?
Yes! Our products are free from sulfates, parabens, artificial fragrances, and other harsh chemicals. We use natural, scalp-friendly ingredients to promote healthy hair growth without irritation.
Orders & Shipping
Where do you ship to?
We currently ship worldwide! Shipping times and costs vary depending on your location and will be calculated at checkout.
How long will it take to receive my order?
Orders are typically processed within 1-3 business days. Delivery times depend on your location and selected shipping method. You’ll receive a tracking number once your order has shipped.
How can I track my order?
Once your order is shipped, you will receive an email with a tracking link. You can use this link to check the status and estimated delivery time of your package.
What if my order is delayed or lost?
If your order is delayed or missing, please check your tracking details first. If you need further assistance, contact our customer support team, and we’ll help resolve the issue.
Do you accept returns or exchanges?
Due to the nature of our products, we do not accept returns for hygiene reasons. However, if your order arrives damaged or incorrect, please contact us within 7 days of delivery, and we will assist you.
Can I change or cancel my order after placing it?
We process orders quickly, so changes or cancellations are only possible within a short time after purchase. If you need to make adjustments, contact us as soon as possible, and we’ll do our best to assist you.
Returns & Exchanges
What is your return policy?
We want you to be happy with your purchase! While we don’t accept returns for hygiene reasons, we do offer replacements for damaged or incorrect items. If you experience any issues, please contact us within 7 days of delivery. You can read our full Return Policy here.
Can I get a refund if I’m not satisfied with my purchase?
We stand behind our products and want you to love them! While we don’t offer refunds for dissatisfaction, we encourage you to reach out if you experience any issues—we’re happy to help with product guidance or solutions.
What should I do if my order arrives damaged?
If your order arrives damaged, take clear photos of the product and packaging, then contact our customer support team. We’ll review the issue and arrange a replacement if necessary.